
There is no question that AI is changing the coaching landscape. When it comes to the technology, I am an early adopter. This is not a case against AI.
It is an invitation to know the difference between gathering information and true discernment.
AI is a phenomenal tool for information, structure, and thinking support. In my own work, I use it for research, brainstorming, workflow creation, and writing. I encourage clients to use it too.
It can help you name options, see patterns, generate language, and reflect back what you are thinking. It is available at midnight, does not judge you for circling the same question for the fifth time, remains calm, and does not need a slot on your calendar.
That is not nothing.
AI can inform you. And information can change what you know.
But being known can transform how you see yourself.
Being informed is not the same as being seen and known. Or having someone notice that the truth is often in what you are not saying.
One of the most powerful parts of coaching is not what happens in a single conversation. It is what begins to happen across conversations.
Over time, a coach starts to hold the threads.
The thing you said in the first session that you almost forgot. The hesitation that keeps appearing when you talk about a certain decision or relationship. The strength you keep minimizing because it comes so naturally to you. The dream that shows up again and again, even when you try to be practical. The pattern that was invisible in the moment, but becomes clear over time.
That kind of work takes more than information. It takes relationship, continuity, and intuition. It takes someone who has been listening not only to what you say, but to the person you are becoming. Someone who can describe your possibility in a way that helps you believe what is being reflected back.
In my experience, each coaching call creates movement, yet this deeper layer begins to emerge after the first month or two of working together. And when clients return after a break, we dive right back in. I am anchored by the core of who they are, while staying curious about what’s next for them.
The early conversations matter. They create the foundation. We identify values, strengths, questions, tensions, and the landscape of a client’s life and leadership. We build a shared language.
Then something shifts.
I might say: “Notice how your voice changed just now as you brought up that perspective?” Or, “You’re minimizing this, but this is the exact internal shift you’ve been working toward.” Or, “You are letting this situation shrink you. If you remembered your own capacity, how would you act from that place of power?”
That is what a human coach can do. Not just respond to the moment, but sense what a client needs: to be celebrated, seen, challenged, lovingly teased, laughed with, or honored. A coach holds a metaphorical safety net while the client stretches into who they are becoming.
As the relationship deepens, the conversations become more nuanced. We move into the complexity of being human. Are you being responsible, or taking on someone else’s burden? Are you giving yourself permission for your own desires? Do you know the stories you carry, and are they still serving you?
AI can mimic parts of that conversation. It can offer prompts, language, structure, analysis, and reflection. But it has never lived inside human emotions like confusion, resistance, longing, courage, or passion. It cannot feel alongside you as you wrestle with what you want, what you fear, and what you are finally ready to claim. And that human presence matters.
So the question is not whether AI is useful. It is. The better question may be: What kind of support does this moment actually require?
- Do you need to organize your thoughts, or do you need to hear the truth?
- Do you need more information, or do you need to notice the pattern?
- Do you need language, or do you need courage?
- Do you need a better answer, or do you need to remember what you already know?
AI can be a powerful tool for the first layer. But when the question touches your identity, your leadership, your values, your fear, your desire, or the life you say you want to create, you may need more than information, structure, or a well-formed answer.
You may need discernment. You may need continuity. You may need a place where your thoughts can slow down long enough for the truth to rise.
You may need someone who can hold the arc with you until you are ready to hold it fully yourself.
AI can help you sort the moment.
A coach can hold the arc.
If you missed last month’s reflection on “The Little Bit That Sets You Apart” and the practical side of stories, you can read it here.

Maria Cristini is an executive coach for leaders and author of Two Feet In: Finding Clarity, Purpose, and Passion in Your Life and Career. Now available in print and on Kindle.